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A digital book you can make your own.Clear product details. Actual sample pages where available. Download information sent by email after checkout.
A focused guide for your next step
Conversations That Build Trust
Historical, store-wide feedback.
What you’re getting
A digital PDF edition of Conversations That Build Trust. See the full description below for the book’s coverage.
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A closer look
What’s inside this ebook?
Conversations That Build Trust
Prepare Clear Feedback Handle Disagreement and Make Everyday Team Conversations More Useful
Ordinary workplace feedback, listening, disagreement, requests, power, written communication and repair; excludes therapy and employment-law procedures
Inside this ebook
- Separate an observed event from the story added to it
- Give and receive feedback with a concrete next action
- Handle disagreement while respecting authority and decision routes
- Use ten working pages and varied hypothetical conversation laboratories
82 pages. PDF ebook for personal reading. No physical product is shipped.
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